Roadside (Garages) Kia wins National Garage Star trophy

The Motor Ombudsman has awarded the National Garage Star trophy in the 2022 Star Awards to Roadside (Garages) Kia, a family-owned and long-established dealership in Coleraine, Northern Ireland.

After reviewing the shortlisted nominations for Northern Ireland, the four-strong judging panel reached a unanimous decision to name Roadside (Garages) Kia in County Londonderry the worthy recipient of the Garage Star trophy for this region. The business was praised for its ongoing relationship with customers, their dedication to sourcing new vehicles and reducing the lead time to as short as possible, whilst also going above and beyond to deliver excellent customer service.

David Boyd, Director of Roadside (Garages) Kia, said: “We are thrilled to have won both the trophy for Northern Ireland, and this year’s coveted National Garage Star Award. We faced very stiff competition in the final few, so it was a nice surprise to have been chosen by the judges and emerge with the top prize.

“Our team is immensely proud of our success, and our fast-expanding trophy cabinet is testimony to our long-standing ethos of going beyond what would ordinarily be expected of us, whilst adopting an individual and personal approach so that our customers always feel like a valued member of the Roadside family. We are very grateful to those who put our name forward in this year’s contest, and we look forward to welcoming them back to our showroom as The Motor Ombudsman’s National Garage Star for 2022.”

Bill Fennell, chief ombudsman and managing director of The Motor Ombudsman, added: “This is the third year that we have run our Star Awards, and it has been very exciting to see the buzz that they have created, and to see more customers and businesses engaging with the competition than ever before.

“The Star Awards show first-hand the high calibre of businesses that are accredited to our Motor Industry Codes of Practice, and put many great examples and personal accounts of how individuals excel and go above and beyond to help their customers, firmly into the spotlight. We would like to congratulate all those who were nominated, highly commended and who won an award, including of course, our National Garage Star winner – Roadside Garages.”

Kitty Gochal

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